African National Congress · Gauteng ProvincePublic service delivery register

Transparency register

Service delivery reports

Every fault reported through the bulletin appears here with its current status. We publish the failures alongside the fixes — including reports that have breached our own 48-hour escalation commitment.

12

Total reports

9

Open

3

Resolved / closed

25%

Resolution rate

100%

Acknowledged in 48h

1

Past 48h, unactioned

1 report has passed the 48-hour acknowledgement commitment. These are escalated to the provincial war room automatically.

The register

Showing 12 reports

GP-2026-00012Roads & potholes

Road edge collapsing after rain; taxis swerving into oncoming traffic.

Mogale City · Ward 11 · West Rand · 1 day ago

ReceivedHigh
GP-2026-00008Electricity & streetlights

Supply not restored after the Goldev switching station maintenance window closed. Several households still without power.

Lenasia · Ward 125 · Johannesburg · 1 day ago · escalated to City Power

ResolvedHigh
GP-2026-00005Roads & potholes

Cluster of deep potholes at the clinic entrance. Ambulances and patient transport are forced onto the pavement.

Atteridgeville · Ward 63 · Tshwane · 2 days ago

AcknowledgedHigh
GP-2026-00002Water & sanitation

Burst pipe running continuously down the road for four days. Significant water loss and the road surface is starting to break up.

Riverlea · Ward 82 · Johannesburg · 3 days ago · escalated to Johannesburg Water — leak repair unit

In progressHigh
GP-2026-00006Sewerage & drainage

Sewage overflowing into the street and running toward household yards. Strong odour and standing water for over a week.

Kagiso · Ward 8 · West Rand · 3 days ago

ReceivedUrgent
GP-2026-00003Electricity & streetlights

Eleven streetlights out along a stretch used by schoolchildren and night-shift workers. Residents raise this as a direct safety risk after the recent shootings in the region.

Katlehong · Ward 52 · Ekurhuleni · 3 days ago · escalated to Ekurhuleni Energy Department

EscalatedHigh
GP-2026-00001Water & sanitation

Block has had no water supply for an extended period. Residents are collecting from municipal tankers when they arrive. Meter reported broken and never replaced despite repeated promises.

Hillbrow · Ward 67 · Johannesburg · 4 days ago · escalated to Johannesburg Water — Region F

EscalatedUrgent
GP-2026-00007Community safety

Residents request a permanent visible policing presence following the recent killings, and repair of the two broken high-mast lights at the rank.

Reiger Park · Ward 31 · Ekurhuleni · 5 days ago · escalated to SAPS Boksburg & Ekurhuleni Energy

EscalatedUrgent
GP-2026-00009Housing & informal settlements

Residents seek confirmation of the alternative accommodation plan before any enforcement action proceeds against the building.

Jeppestown · Ward 60 · Johannesburg · 7 days ago · escalated to Inner-city task team

In progressNormal
GP-2026-00010Clinics & health facilities

Patients queueing from 04h00 with waiting times over six hours. Pharmacy window frequently unstaffed in the afternoon.

Mamelodi · Ward 70 · Tshwane · 9 days ago · escalated to Provincial health portfolio committee

EscalatedNormal
GP-2026-00004Refuse & illegal dumping

Illegal dumping site has grown over several months and is now adjacent to a crèche. Health risk to children and a breeding site for vermin.

Sebokeng · Ward 19 · Sedibeng · 10 days ago · escalated to Emfuleni Local Municipality — waste services

ResolvedNormal
GP-2026-00011Water & sanitation

Failing infrastructure documented during the Vaal river clean-up. Pump station surrounds leaking into the river.

Vereeniging · Ward 22 · Sedibeng · 13 days ago · escalated to Emfuleni Local Municipality

ClosedNormal

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