War room · 48-hour escalation commitment
Report a service delivery fault
Dry taps, dark streets, broken pipes, uncollected refuse, overflowing sewers, collapsing roads. Report it here and the provincial service delivery war room will log it, escalate it to the responsible municipality or entity, and publish the outcome on the public register.
12
Reports lodged
9
Currently open
25%
Resolution rate
140h
Avg. time to resolve
Water & sanitationElectricity & streetlightsRoads & potholesRefuse & illegal dumpingSewerage & drainageHousing & informal settlementsCommunity safetyClinics & health facilities
1
You report
Tell us what is broken and where. You get a reference number immediately and may report anonymously.
2
We escalate
The war room verifies the fault and refers it to the responsible municipality or entity within 48 hours.
3
You track it
Every status change is timestamped and published, so you can see exactly where your report stands.